PRIVACY POLICY

Last Updated: February 14, 2026

This Privacy Policy describes how Brilliance Laundry (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or make a purchase from brilliancelaundry.com (the “Site”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

• Name

• Shipping and billing address

• Email address

• Phone number

• Payment confirmation details

• Account login credentials

• Customer support communications

Automatically Collected Information

• IP address

• Browser type

• Device information

• Usage behavior on our Site

• Cookies and tracking technologies

Information from Third Parties

• Payment processors (for payment verification)

• Shopify (our ecommerce platform)

• Marketing and analytics partners

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How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Manage subscriptions

• Provide customer support

• Improve our website and services

• Prevent fraud

• Send transactional communications

• Send marketing communications (you may opt out at any time)

We do not sell personal information.

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SMS & Email Marketing

If you opt into email or SMS marketing, you may receive promotional messages. You can unsubscribe at any time by clicking “unsubscribe” in emails or replying STOP to SMS messages.

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Cookies

We use cookies to:

• Improve website functionality

• Analyze site performance

• Personalize your shopping experience

You may disable cookies in your browser settings; however, some site features may not function properly.

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Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction

• Request deletion

• Opt out of marketing

• Request data portability

To exercise these rights, contact help@brilliancelaundry.com.

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Data Security

We implement reasonable security safeguards; however, no online transmission is completely secure.

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Contact

Brilliance Laundry
1360 Union Hill Road, A5
Alpharetta, GA 30004
United States
help@brilliancelaundry.com