FAQs
The Brilliance Standard
The highest standard means uncompromising performance, thoughtful safety, and responsible design.
Every formula is created to deliver exceptional cleaning power while remaining safe for your family and gentle on the planet.
From our home to yours. This is laundry, perfected.
Shipping, Returns & Guarantee
Orders process within 1–2 business days and typically arrive within 3–7 business days after shipment.
Yes. We offer free U.S. shipping on orders $70+ and on all subscription laundry detergent deliveries.
Yes. As a refillable and eco friendly laundry detergent brand, we prioritize minimal packaging to reduce waste.
We offer a 30-day satisfaction guarantee on unopened products. If there is an issue with performance, contact us and we will work with you to make it right.
Due to product integrity standards, opened detergent cannot be refunded. However, defective or damaged items will be replaced.
Yes. Brilliance is formulated as a non toxic, enzyme powered laundry detergent suitable for sensitive skin, babies, and modern households.
The Science of Brilliance Laundry Detergent
Brilliance is an ultra-concentrated, non-toxic laundry detergent powered by advanced nanodiamond technology and biodegradable enzymes.
Unlike traditional detergents that rely on fillers and harsh surfactants, Brilliance works at the microscopic level, lifting residue from deep within fabric fibers while remaining safe for sensitive skin.
More performance. Less excess. The highest standard in clean.
Brilliance features ultra-small, lab-created nanodiamonds, a breakthrough in advanced fabric cleaning.
Scientific research shows nanodiamonds have an exceptionally large surface area, allowing them to penetrate tiny fabric fibers and gently loosen dirt, grime, and buildup, even in cold water washes.
These nanodiamonds are:
• Non-toxic
• Lab-created (not mined)
• Stable and biodegradable
• Highly effective in residue removal
It’s material science applied to modern laundry care.
Brilliance contains a precision blend of biodegradable cleaning enzymes designed to target common household stains:
Protease – breaks down protein stains like sweat, dairy, and grass.
Amylase – dissolves sticky starch residues from sauces and processed foods.
Pectinase – removes fruit and plant-based stains.
Mannanase – breaks down gums and thickeners found in foods and body products.
Lipase – targets oils, grease, and body buildup.
Cellulase – smooths cotton fibers, reduces fuzz and pilling, and helps restore brightness.
Together, these enzymes work with nanodiamond technology to deliver powerful stain removal without harsh chemicals.
This makes Brilliance an effective enzyme laundry detergent for families, athletes, and everyday life.
We believe in radical transparency.
Full ingredient lists and detailed explanations are available on our product pages. No fillers. No unnecessary dyes. No harsh additives.
Yes. Independent research shows nanodiamond technology lifts residue in cold water up to 2x more effectively than traditional detergents.
Cold water saves energy. Brilliance makes it powerful.
Fragrance & Skin Safety
Yes. Brilliance is formulated to be a gentle laundry detergent for sensitive skin.
Our formulas are:
• Free of dyes
• Free of chlorine-based bleach
• Free of California Proposition 65 chemicals of concern
• Free of EU-listed fragrance allergens
For the most sensitive skin, we recommend our Fragrance Free laundry detergent, which contains no added scent or masking agents.
We offer four refined fragrance options:
- Citrus & Neroli Light, bright, and fresh. Our most delicate scent.
Santal & Cedar Modern, warm, and quietly luxurious.
Bergamot & Patchouli Fresh yet grounding. A customer favorite.
Fragrance Free No scent, no masking agents. Pure and hypoallergenic.
All scents are gender-neutral and formulated for sensitive skin.
Our fragrances combine naturally derived ingredients with carefully selected
safe synthetics when they offer improved skin safety or stability.
All formulas are: Free of EU-listed fragrance allergens
Free of California Proposition 65 chemicals of concern
• Free of dyes and chlorine-based bleaches
• Designed for sensitive skin
Every ingredient is chosen for both
performance and peace of mind.
Always.
Performance & Fabric Care
Brilliance is ultra-concentrated.
We remove excess water and unnecessary fillers found in traditional detergents delivering powerful cleaning in just 1–3 pumps.
Less product. Less waste. More performance.
Yes. Brilliance softens fabrics naturally without waxy coatings or harsh softening agents.
Clothes feel clean, not coated.
Unlike traditional detergents that rely on optical brighteners and harsh chemicals, Brilliance protects fibers and stabilizes fabric dyes.
Colors stay vibrant. Fabrics last longer.
Luxury is longevity.
Apply a pea-sized amount directly to the stain and gently rub into fabric.
For tougher stains, soak garments in water with one pump of Brilliance for 4–6 hours before washing.
Precision science meets practical family life.
Yes. Brilliance is compatible with:
• High-efficiency (HE) washing machines
• Standard washing machines
• Septic systems
• Gray water systems
Our low sudsing, biodegradable formula is designed for modern homes and sustainable living.
Subscriptions
• Save 15% on eligible products
• Early access to new scents and innovations
• Delivered on your schedule
Laundry, made simple.
Subscriptions can be modified, paused, or cancelled anytime through your customer account portal.
Flexible. Effortless. Always stocked.
Sustainability
Yes. Brilliance is biodegradable and designed to reduce environmental impact.
Our ultra-concentrated formula lowers shipping emissions by reducing weight and packaging size. Our refill system uses significantly less plastic than traditional laundry bottles.
Clean laundry should never come at the earth’s expense.
We follow a “Just the Right Size” philosophy eliminating excess at every step.
• Reusable aluminum dispenser
• Ultra-concentrated refill system
• 85% less plastic than traditional detergent bottles
We are actively developing a fully recyclable refill pouch.
Thoughtful design. Reduced impact.
Yes. Brilliance is designed as a refillable laundry system.
Our reusable aluminum dispenser pairs with concentrated refill pouches, reducing plastic waste by 85% compared to conventional detergent bottles.
Sustainable design. Elevated performance.
